You didn’t know it yet, but you need a moderator.

My clients don’t need help or advice, actually.
They do have a problem.
They provide training or coaching, enjoy working with their participants online as well, and they find that setting up and maintaining a good online learning environment requires new skills from them.
They get bogged down in technical stuff in their learning environment. Or they know they can get more out of it, but not how to make it happen.

I’m not going to help them.
Don’t advise either.
I moderate.

Help doesn’t help, advice goes in the trash

Helping and advising are verbs that you apply to people. You are always helping or advising someone. It is a powerless situation that counseling. Unfortunately, when you advise, your work often gets lost in the drawer or the circular archive. I know, those are my own bad experiences talking along.

But I do want to be of value, “can’t I help?” I then ask myself. But to accept help, that other person will actually be able to experience a sense of helplessness. When you help someone, you make the other person a proverbial helper, on that level.

From moderating, my clients themselves become wiser

If you want to make a work process faster, better or more meaningful, moderation is the way to do it. With benchmarks to be agreed upon together, you’re going to see if the process improves when you change it. For the purpose of that process. For the Development Accelerator, that is: to improve the learning experience of participants and the convenience of the trainer.

The term moderation has 4 different meanings

1. subject to substantive and editorial oversight, with a view to ensuring the suitability of information for its intended purpose
2. affect; more specifically technically: affect the quantitative value or strength of a relationship between two variables
3. make less intrusive or less extreme; moderate, temper, soften
4. lead or chair as a discussion moderator

Source: ensie.co.uk